Please read the following terms and conditions carefully as they govern the use of this website.

1. Terms and Conditions

1.1 “We” and “us” refer to the Scottish SPCA. “You” and “your” refer to the user of this website.

We reserve the right to change our Terms and Conditions at any time and advise checking for updates on a regular basis.

1.2 The content of this website is designed to comply with Scots Law. Users agree to use this website only for lawful purposes and to submit to the non-exclusive jurisdiction of the Scottish courts. This website is not intended to be accessed by persons from countries with laws which may construe its content as being contrary to their laws.

1.3 All material on this website is the copyright of the Scottish SPCA or third parties. You may view the contents on screen and make one copy or save reasonable extracts for your personal use or study. Otherwise, no part of this website may be reproduced without written permission from the Scottish SPCA.

1.4 The content of this website is for your general information and is not intended to address your particular requirements. In particular, if you have concerns about your animal’s health you should consult a qualified vet.

1.5 Nothing on this website is intended to be an offer to enter into a contract or other binding obligation with you.

1.6 This website is not guaranteed to be free from viruses and we strongly recommend using reliable anti-virus software.

1.7 Although this website intends to only include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note you click on external links at your own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Privacy Notice has been created by the Scottish Society for the Prevention of Cruelty to Animals (also known as the Scottish SPCA and the SSPCA). We are committed to protecting and respecting your privacy.

Please read this Privacy Notice, as it contains important information about how we collect, manage, use and protect your personal data.

By accessing (the “website”) or otherwise providing information to us, you agree to our privacy practices as set out in this Privacy Notice.

We may change this Privacy Notice from time to time. Please check this policy frequently to ensure you are aware of the most recent version and the date that it was last updated.

This policy was last updated in April 2018.

If you have any questions regarding this policy or about our privacy practices, please contact us at: 03000 999 999, or by writing to us at Scottish SPCA, Kingseat Road, Halbeath, Dunfermline, Fife, KY11 8RY and marking your query for the attention of The Data Protection Officer Mike Flynn.

Who are we?

When we say ‘Scottish SPCA’, ‘we’ or ‘us’ in this policy, we are referring to the Scottish Society for the Prevention of Cruelty to Animals which is a registered charity in Scotland (Scottish Charity No. SC 006467) and a company limited by guarantee registered in Scotland (Company No. SC 201401) with its registered office at Kingseat Road, Halbeath, Dunfermline KY11 8RY.

The Scottish SPCA is a “data controller” of the personal data that you provide to us. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

What information do we collect?

  • Information you give us.
    • Your email address.
  • Information we collect about you.
    • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
    • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us
    • When you visit our website we may automatically collect the following technical information:
  • Information provided by cookies.
    • Our website uses cookies to better the user’s experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on your first visit to the website to allow or disallow the use of cookies on computer/device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.
    • Cookies are small files saved to the user’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide users with a tailored experience within our website.
    • If you wish to deny the use and saving of cookies from this website on to your computer’s hard drive you should take necessary steps within web browser’s security settings to block all cookies from our website and its external serving vendors.
    • Our website uses tracking software to monitor its visitors to better understand how you use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to the user’s hard drive in order to track and monitor engagement and usage of the Website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.
    • Other cookies may be stored on your hard drive by external vendors when our website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer.
  • When we e-mail you, such e-mails may contain tracking facilities. Activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include but is not restricted to: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

How we might use your information?

We use information held about you in the following ways:

  • Information you give to us. We will use this information:
    • Your email address will be used to record a ‘pledge’ to the say no to puppy dealers campaign and to ensure the integrity of the campaign by avoiding duplicate pledges
    • To ensure that content from our site is presented in the most effective manner for you and for your computer
  • Information we collect about you. We will use this information:
    • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
    • To improve our site to ensure that content is presented in the most effective manner for you and for your computer
    • To allow you to participate in interactive features of our service, when you choose to do so as part of our efforts to keep our site safe and secure
    • To measure or understand the effectiveness of our appeals, and to deliver relevant advertising to you

Our Marketing

We will not use your email address to contact you about the say no to puppy dealers campaign or any other services or products.

What is our legal basis for holding your information?

There are a number of lawful reasons for us to process your personal data.

One of these is called ‘legitimate interest’ and means that we can process your personal data if (i) we have a genuine and legitimate reason; and (ii) are not harming any of your rights and interests.

Our goal is to rescue animals and nurse them back to health before finding them loving new homes or releasing them back into the wild. We also play a vital role in supporting and educating the public on animal welfare issues. In addition, as the only animal charity in the UK recognised as a reporting agency to the Crown Office, we also investigate abuse and prevent cruelty to animals.

We will hold your personal data in order to ensure the integrity of the campaign by avoiding duplicate pledges.

How long will we hold your information for?

We will hold your personal data on our systems for as long as is necessary for the purposes of establishing and verifying the number of pledges made to the say no to puppy dealers campaign.

Who we might share your information with

We will NOT sell your personal data to any third parties.

We may share your information with selected third parties including:

  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.
  • If we re-organise our business or merge with another organisation or form a new entity, your personal data may be transferred to that new entity.

We may disclose your personal information to third parties to:

  • Comply with any court order or other legal obligation or when data is requested by government or law enforcement authorities;
  • Enforce or apply our terms of use and any other agreements;
  • Protect the rights, property, or safety of us, our employees, donors, or others. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;

International transfers of personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) for the purposes described in this policy. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

If we do this, your personal information will continue to be subject to one or more appropriate safeguards set out in the law, for example we may use the model contracts in a form approved by regulators. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Your rights

You have a number of rights. If you would like to exercise any of these rights, please contact us using the details set out below in the ‘Contact Us’ section. If you exercise any of these rights we may ask for proof of identity and sufficient information about your interactions with us so that we can locate your personal information. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge except in exceptional circumstances.

You also have the right to lodge a complaint with the data protection regulator, the Information Commissioner’s Office, if you have concerns about how we use your personal information. You can contact the Information Commissioner’s Office at:

Your rights include:

  • transparency over how we use you data and to make a subject access request (right of access);
  • a right to have your personal data updated and corrected (right of correction/rectifcation) ;
  • a right to ask us to delete your information (right to be forgotten);
  • a right to ask us to stop processing your information (right to restriction);
  • a right to object to (i) processing based on our legitimate interests; (ii) processing of your information for direct marketing purposes; and (iii) automated decision making and profiling (right to object);
  • a right to receive a copy of your information, or have this sent to a third party (right to data portability); and
  • a right to claim compensation for material or non-material damage caused if we breach the data protection rules (right to compensation).

If you would like to find out more about your rights, you can visit the Information Commissioner’s Office website (

How you can access and update your information

We strive to maintain accurate, complete, and relevant personal information for the purposes identified in this privacy statement. If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it. It is important that the personal information we hold about you is accurate and current.

Security precautions in place to protect against the loss, misuse or alteration of your information

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Details of these measures can be obtained on request.

Third parties will only process your personal information on our instructions and where they have agreed to treat the information confidentially and to keep it secure.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Our security measures are regularly reviewed.

Contact Us

If you have any questions regarding this policy or about our privacy practices, wish to exercise any of your rights or wish to make a complaint, please contact our Data Protection Officer at:

Scottish SPCA
Kingseat Road
KY11 8RY

Telephone: 03000 999 999